The Sheraton Hotel chain announced that it will be closing many of their VIP or Concierge Lounges across the USA for cost cutting measures. This will no doubt upset the elite customers who have had access to these small lounges in the past. They are a respite to travelers who don’t want to be stuck in their hotel rooms and it adds a place of respite to people who can work, enjoy light snacks and drinks. I know in my travels i have often use these lounges when I have stayed for short or long term travel. I feel safe there not having to be in such a open and noise place like the lobby or having to sit in a restaurant alone.
These lounges have let me work on something by myself in another atmosphere besides my room and they give me limited opportunities to meet other guests and feel safe. The light snacks and drinks are always appreciated by myself I know when I travel alone, so I don’t have to go out by myself, especially at night when i don’t know the area.
I wouldn’t be surprised it the redecorated and changed them a bit then reintroduced the same thing as a ‘new’ amenity to guests sometime in the future. These lounges are invaluable to travelers for many reasons and I am sure that they may close for awhile but they will return in the future. These lounges are valuable space for the hotels and could create income – even on a small level. I guess we’ll all have to wait and see.
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