I have been a Professional Travel Agent for 19 years. I began my career at United Airlines as a Reservations Sales Representative. Below are the other certifications I have gotten over the years. It is important to me to keep on top of my education, so I ca provide you with the highest quality customer service possible. I want you to feel comfortable knowing that I am a professional and that I am happy to assist you with all of your travel needs.
Industry Certifications
CLIA Accredited Cruise Counselor – April 1996
Certified Cruises, Inc. Agent – August 2007
Travel Agent Academy – Presently enrolled
College of Disney Knowledge – Disney Specialist – December 1996
ASTA (American Society of Travel Agents) – since 1994
NACTA (National Association of Certified Travel Agents – May 2008
Royal Caribbean WOW Training – Feburary 2008
HSMI Groups and Meetings – September 2000, 2001, 2007
American Express Achieving Customer Loyalty – July 1995
Professional Skills
Air Line GDS Systems – Apollo, Sabre, Worldspan
TRAMS – July 1994
Professional Associations
CLIA – January 1995
IATAN (International Airline Travel Agent Network) – since April 1995
Dulles Regional Chamber of Commerce – October 2007
Very Important Professionals – February 2008
iReferPro.com Member – March 2008
BLOC (Business Leaders of Our Community) – March 2008
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