My belief is that there are no stupid questions, only stupid answers. I say that often to my clients when they start off a conversation with ” I have a stupid question for you.” We learn by asking questions, we achieve our dreams by asking “What If?” and we understand peoples needs by asking questions. The world we live in thrives on questions. Listen at your favorite store, bank or friends asking you questions like ‘what have you been doing with yourself lately?’
Now ask your self why would a certified Travel Agent and Cruise Specialist write about questions?
Because everyone has a few they need answered, that’s why.
Travel is personal. It is also doing something new and out of the norm for people. Even if you have traveled many times before, to the same place you still have to ask yourself – Has anything changed since the last time I was there. There world is always changing, things get improved or need refurbishment. Nothing in this world ever stays the same. Which is a good reason again to ask questions.
I have been on 16 cruises and have traveled the world, yet I do not know all there is to know about everything. So if you ask me a question I don’t know, I’ll be honest and tell you don’t know, but ask if it is ok if I research this and get back with you. Now I need to know so I can teach you. I now need to ask questions for your sake and mine.
For first time travelers asking questions is imperative and as your travel agent I need to ask you questions to make sure I understand and help you plan the trip that you want. Where is that hotel located? Does the resort have scuba? How big is a cruise ship – will I feel closed in? Will I get sea sick? These are all excellent question not only for the first time traveler, but for seasoned travelers as well.
It is not about me, it is all about you the traveler. I ask questions of you so I can ensure that I have found a hotel you’ll feel safe in for your business trip. I ask questions to make sure I get you to your destination with as much time to spend there doing what you want to do. I ask questions to make sure that in 6 months, 1 year, 5 years or decades later you are saying to your friends and family ‘did I ever tell you about that one vacation I took?’
I want you to ask yourself questions such as “why don’t we take a cruise again?” If you answer that is a great idea then I have done my job well.
But the hardest part of asking questions is not in the asking or in my knowledge but in my ability to LISTEN. I need to listen to you answer my questions. I need to listen to your needs, fears and excitement. If you are asking me questions and I am helping you by listening to you, understanding your needs and explaining the answers then I have provided you with the highest customer service that I can. Because I know when you ask me questions you have confidence in my ability to provide you with the answers you are seeking.
So please, ask me all the questions you want to. It would be my pleasure to help…for I get paid by the question!
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